| Hiring Organization: | Concentrix |
| Industry: | IT Services and IT Consulting Jobs |
| Employment Type: | IT Consulting Jobs |
| Date Posted: | 2025-09-08 |
| Closing Date: | 2025-10-08 |
| Job Location: | Canada |
Explore rewarding Concentrix careers in the booming customer experience (CX) industry. Whether you’re seeking remote jobs, seasonal roles, bilingual positions, or long-term career paths, Concentrix offers a range of exciting job opportunities and internship options. Join a global employer recognized for its inclusive culture, learning opportunities, and exceptional recruitment process. Apply now to become part of a company where career growth and innovation converge.
About Concentrix – A Leading Employer
Concentrix is a global leader in business process outsourcing (BPO) and CX services, headquartered in Newark, California. As of 2023, it employs approximately 440,000 game-changers worldwide, serves over 2,000 prominent brands, and ranked #426 on the 2025 Fortune 500 list. With 55+ delivery centers across 40 countries—including several in Canada—and robust remote work infrastructure, Concentrix provides tremendous scope for career development and cross-border collaboration
Why Work at Concentrix?
- Career growth: Around 80% of leaders and managers are promoted internally, powered by free Learning & Leadership Development programs
- Inclusive culture: Concentrix celebrates diversity via employee networks like Network of Women, Black Professionals, LGBTQ+ Pride, Neurodiversity, Women in Tech, and more
- Benefits & development: Medical, dental, vision insurance, Registered Retirement Savings Plan (RRSP), Employee Assistance Program (EAP), paid time off, wellness programs, and mentorship opportunities contribute to a supportive environment
Latest Concentrix Jobs & Hiring Opportunities
1. Seasonal Customer Service Representative (Remote) – Greater Toronto Area
- Type: Remote, Full-time, Seasonal
- Description: Handle inbound/outbound calls or Internet-based support, resolve customer queries, and deliver exceptional experiences. Military veterans are encouraged to apply.
- Qualifications: High school diploma or GED, 1+ year of customer service experience, distraction-free home setup, high-speed internet (no hotspots/satellite), strong multitasking and PC skills
- Pay & Perks: $16–$20/hr base (including incentives). Comprehensive benefits including health coverage, RRSP, paid training days, DailyPay access, and community programs
2. Customer Service Representative – Remote (Bilingual French/English) – Riverview, NB
- Type: Remote, Full-time
- Description: Provide bilingual customer support (French/English), resolve standard inquiries, manage documentation, and deliver excellent CX
- Pay & Perks: $16–$25/hr base (with performance incentives); same benefits as above
- Requirements: Fluent in both French and English, similar technical and equipment setup as seasonal role
Salary & Benefits at Concentrix
| Role | Hourly / Annual Pay Estimate |
|---|---|
| Remote Customer Service Rep (Glassdoor) | ~$16/hr ($33K–$36K/year) (Glassdoor) |
| Remote Full Support Roles (Glassdoor) | ~$40K/year (range $38K–$42K) (Glassdoor) |
| CSR (All Canada, Glassdoor) | ~$36K/year (range $34K–$39K) (Glassdoor) |
| CSR Hourly (Indeed) | ~$19.55/hr average; range $14–$29.45/hr (Indeed) |
In summary, entry-level roles typically pay between $16–$20/hr, while other Customer Service positions range from $19–$25/hr, or $34K–$42K annually, depending on role type and experience.
Qualifications & Key Skills Required
- Education: Minimum high school diploma or GED
- Experience: At least 1 year in customer service or technical support
- Communication: Strong verbal and written skills; bilingual fluency for French/English roles
- Technical Proficiency: Skilled in PC navigation, documentation, and multitasking
- Environment: Quiet, distraction-free home workspace, high-speed wired internet, laptop or desktop; smartphone required
- Soft Skills: Empathy, problem-solving, adaptability, integrity, teamwork
How to Apply for Concentrix Careers
- Visit the official Concentrix careers site (e.g., ConcentrixCareers.com or jobs.concentrix.com)
- Search for roles using keywords like “Customer Service Representative Remote Canada” or “bilingual French English”.
- Review job descriptions and ensure you meet the requirements.
- Tailor your resume—highlight customer service skills, remote work readiness, and language fluency (if applicable).
- Submit your application through the portal. Keep track of deadlines (e.g., seasonal role ends December 31, 2025)
- Consider setting alerts or revisiting the site often, as new job vacancies are frequently posted.
Apply now to join Concentrix’s inclusive, growth-oriented workplace and build your career journey today!
Submit Concentrix Jobs Application
Final Thoughts – Kickstart Your Career at Concentrix!
Concentrix offers impactful job opportunities, especially in remote customer service and bilingual support, backed by strong career development, mentorship, and inclusive culture. With competitive compensation, comprehensive benefits, and global reach, it’s an ideal environment to reimagine your career path
